In December 2018 Carlos and I spent 5 nights in a nice, cozy 3*** hotel in Kraków called Platinia Apartments. This is a small hotel located in Starowiślna Street 12. The location of the hotel is perfect!! In the center of Kraków, between the Old Town (around 5 min walking distance) and the Jewish Quarter- Kazimierz (around 10-15 min walking distance).
First impression and check-in!
We arrived at the hotel on Friday evening. The check–in was quick and the girl in the reception was friendly. After 5 minutes we were ready to go to our room. The room was placed in the 3rd floor (as we requested) but there is no elevator, so you need to take your luggage up by yourself. We knew about it before we requested a room on the last floor, so it was not an issue for us.
In the room it was waiting for us a surprise on the bed <3. A beautifully wrapped package full of treats to warm us up during the cold winter: chocolates, tea and hot chocolate to make in the room. I just loved it. I felt so happy and pleased when I was opening it.
We stayed in the room 34. The room was nice, kind of big and with a comfortable bed (If you like to sleep on a hard bed). In the room we got mineral water, tea, coffee, wine glasses and even a small fridge which we could use to store things. We did not use it because it was noisy .
The bathroom in our room was clean and ok in size. We also got a basic cosmetics kit like shampoo, shower gel, body care and soap. I think the cosmetics have not been of a really good quality, but for the price we paid it was more than enough. The body care smelled nice .
Some problems in the room
Unfortunately, we got some issues in our room, that were not taken care of even after us complaining. The first issue was with the shower, it was broken, and it was difficult to keep it in a good position to be able to shower with ease. Another issue was with the daily cleaning. Probably it was made quick and the staff were not detail-oriented or simply did not have enough time (room cleaning times are usually very short in hotels). We did not get mineral water every day, as we should, the shower was not properly cleaned, and, on the floor we could still find sand from the previous day. I think the blanket on the bed had not been washed long time, because every time after the bed was made, I could find fabrics and dust on my sheets .
Breakfast and service
Breakfast was included in the price. Here I got again surprised in a positive way. The breakfast was super tasty. Every day was there a big variety of fresh bread and always something sweet for small desert. You could also order warm dishes like scramble eggs, omelet, toast with fried egg, porridge or sausages.
The area was always clean, with freshly served ham, cheese, fruits and more. There was also a coffee machine, which had 3 options: espresso, normal coffee or latte. If you prefer brewed coffee in a more traditional way, do not worry. You can always order it in the kitchen and the staff will prepare it for you.
I can highly recommend this hotel, but remember to take into consideration the lack of elevator before booking your room. As I said before, that was not an issue for us, and after eating so good breakfast and all those sweet treats that we had in our room, it was good to walk some stairs every day . We booked it directly on the hotel’s website and we paid 745 PLN (around 174€) for a double room for 5 days with breakfast included. In my opinion the price was good for the value we got. You can book the hotel here or using booking.com window on my website.